Your privacy is important to us, and we want you to know how we use your personal information in compliance with applicable privacy laws. We encourage you to review this Privacy Policy carefully—it describes how we handle your personal information, as well as the rights and choices available to you.
If you choose to contact us by phone, email, social media, or via the messaging features on our Sites or Apps, we collect information necessary to respond to or process your inquiry, such as your name, email address, online usernames/identifiers, telephone number, location, date of birth/age, your pet’s information, and similar information made available during our interaction. When you call, chat, or otherwise communicate with us by phone or online, we keep recordings and transcripts of your calls, chats and communications with us for quality assurance, training, fraud prevention, and customer support purposes.
We rely on internal and third-party advertising networks to serve targeted and generalized ads on our own Sites and Apps, and on third-party websites and platforms. These networks collect information about your online activity, interests, and consumer preferences in order to provide you with targeted and generalized advertising, optimize our operations, and perform analytics.
We use your personal information for our business purposes, which include, for example: Providing and improving the Services, Communicating with you and Delivering targeted advertising and other information we think may be of interest to you.