If you and your pet aren’t 100% satisfied, just return your items for free within 365 days of purchase. No fuss, no fees, no worries. We promise to always make it right for you and your pet.
Depending on your banking institution, refunds to original payment methods may take 3 to 5 business days to process. If your item arrives damaged, please contact Customer Care as soon as possible. We will either issue a refund or send a replacement at no additional cost.